Terms and Conditions
Welcome to SpotOnCleanUp! These terms and conditions outline the rules and regulations for the use of SpotOnCleanUp’s website and services.
By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use SpotOnCleanUp’s website if you do not accept all of the terms and conditions stated on this page.
1. Definitions
In these terms and conditions:
- “Company”, “We”, “Us”, “Our” refers to SpotOnCleanUp.
- “Client”, “You”, “Your” refers to the person accessing this website and using our services.
- “Services” refers to the cleaning services provided by SpotOnCleanUp.
- “Website” refers to SpotOnCleanUp’s website.
2. Service Agreement
All cleaning services provided by SpotOnCleanUp are subject to these terms and conditions. By booking a service with us, you agree to be bound by these terms.
3. Booking and Payment
- Bookings can be made via our website, phone, or email.
- You must provide accurate and complete information when making a booking.
- Payment terms will be specified at the time of booking. We accept various payment methods, including credit/debit cards and bank transfers.
- We reserve the right to charge cancellation fees if a booking is cancelled with insufficient notice, as specified in our cancellation policy.
4. Service Delivery
- We will provide the Services with reasonable care and skill.
- You must provide a safe and accessible environment for our cleaners to perform the Services.
- We are not responsible for pre-existing conditions or damage that is not caused by our negligence.
- We reserve the right to refuse or terminate a service if the environment is unsafe or unsanitary.
5. Liability
- Our liability for any loss or damage arising from the Services is limited to the cost of the Services.
- We are not liable for indirect, consequential, or special damages.
- You are responsible for securing valuable or sentimental items before the commencement of the Services.
6. Complaints
If you are not satisfied with the Services, you must notify us within 24 hours of the service completion. We will investigate the complaint and take appropriate action to resolve the issue.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of SpotOnCleanUp and is protected by copyright laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website and services constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions about these terms and conditions, please contact us at: Contact Page.