Privacy Policy
This Privacy Policy describes how SpotOnCleanUp collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, email address, and phone number.
- Booking Information: Details of the services you book, including date, time, and location.
- Payment Information: Credit/debit card details or other payment information.
- Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
- Communications: Records of any communications you have with us, including emails and phone calls.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our cleaning services.
- To process payments and prevent fraud.
- To communicate with you about your bookings and our services.
- To improve our website and services.
- To comply with legal obligations.
3. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your information.
- Encrypting sensitive data, such as payment information.
- Limiting access to personal information to authorized personnel.
- Regularly reviewing our security measures.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Sharing Your Information
We may share your personal information with the following third parties:
- Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, and email marketing.
- Legal Authorities: When required by law, we may disclose your personal information to legal authorities.
We require these third parties to agree to keep your personal information confidential and to use it only for the purposes for which we disclose it to them.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. By using our website, you consent to the use of cookies as described in our Cookie Policy.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website and services constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Contact Page.